Manage users

View and manage active users, edit user details, change roles, and delete users from the workspace.

The Users page gives you a complete view of everyone currently active in or invited to join your workspace. From here, you can invite users, update their details, manage user roles, add users to teams, delete users, and manage pending invitations.

Key features include:

  • Available seats: See how many users you can invite to your workspace, how many seats you've used, and how many are remaining.
  • User details: View each user's name, email address, workspace role, and current status. Click a row to view that person's user profile.
  • Customizable layout: Sort the table by clicking column headers. You can also drag columns around to set them up the way you like.


Access the Users page

  1. In the Atono workspace header, click your workspace's name.
  2. From the menu, select Users.


Invite users

Anyone in your workspace can invite users. The number of users you can add depends on your plan, and both active users and pending invitations count toward your used seats.

Each email address can belong to only one Atono workspace, so you can't invite someone whose email address is already used in another workspace.

The Users page shows your users and your invitations in separate lists. When someone accepts an invitation, they move to the users list.

  1. On the Users page, click Invite users.
  2. In the Email field, enter the email address of the person you want to invite.
  3. To invite more people, click + Add another email. To remove an address, click the X next to it.
  4. Click Send invitations.

Repeat this process anytime you need to add more users, if you have available seats.


Manage invitations

Invitations give people 7 days to join your workspace. The invitations list shows each invitation's status and when it was sent, and its heading shows how many invitations are still pending.

While an invitation is 'Pending', it counts toward your used seats. If someone doesn't accept in time, its status changes to 'Expired' and it no longer uses a seat, but it stays in the list so you can resend it. You can also cancel pending invitations that are no longer needed. Anyone in your workspace can resend or cancel invitations.


Cancel invitation

If you invited someone by mistake, sent it to the wrong email, or no longer need them to join, canceling an invitation will free up a seat for someone else. You can only cancel pending invitations, and canceled invitations are removed from the list.

  1. On the Users page, go to the invitations list.
  2. Hover over the row of the invitation you want to cancel and click the ellipsis (...) icon.
  3. From the menu, select Cancel invitation.

Resend invitation

If someone doesn't accept the invitation in time or can't find it (remind them to check their spam folder), you can resend it to give them another chance to join. Resending an invitation gives the person another 7 days to accept. If the invitation has expired, you need an available seat to resend it, since it becomes pending again.

  1. On the Users page, go to the invitations list.
  2. Hover over the row of the invitation you want to resend and click the ellipsis (...) icon.
  3. From the menu, select Resend invitation.


Edit a user's name

You can edit a user's name from their profile.

Only Workspace Owners and Administrators can edit other users' names.

  1. On the Users page, click the row for the user you want to edit. You'll be taken to their user profile.
  2. On their profile, click the Full Name field.
  3. Update the user's name, then click outside the field. Your changes are saved automatically.


Change a user’s role

As a Workspace Owner, Administrator, or Product Manager, you can update a user's role. The roles you can assign are determined by which role you have. For more details, see Manage user roles.



Add users to teams

You can add users to teams from the Users page.

  1. On the Users page, hover over a user you want to add to a team.
  2. Select the checkbox at the start of that user's row.
  3. Select more users, or select the checkbox in the table header to select all users. You can add up to 50 users at a time.
  4. Click the Add users to team icon.
  5. In the 'Add members to team' dialog, search for or select a team, then click Add to team.
    • To create a new team, select Create team, name it, and click Create and add to team.


Change a user's status

Only Workspace Owners and Administrators can deactivate or activate users.

Users in Atono can have a status of 'Active' or 'Inactive'.

Inactive users do not count toward your account's used seats, cannot log in to Atono, and cannot be assigned stories or bugs.

Some users may also have a status of 'Not invited', which means they've been added to the workspace but haven't been sent an invitation yet. They don't count toward your used seats. To invite one, click the ellipsis (...) icon in their row and select Send invitation.


Deactivate users

If the number of seats available for your account changes, for example, due to an expired trial, a plan downgrade, or a reduction in your subscription's user count, any users exceeding your plan's limit will be automatically deactivated, starting with the most recently added users. Any pending invitations beyond your plan's limit will also be canceled.

You can manually deactivate users to free up seats in your account. You can't deactivate yourself or the workspace's only Workspace Owner.

  1. On the Users page, hover over the user you want to deactivate.
  2. Click the ellipsis (...) icon and select Deactivate user.
  3. In the confirmation dialog, click Deactivate to confirm, or click X to cancel.

Activate users

You can only activate a user when your workspace has an available seat.

  1. On the Users page, hover over the user you want to activate.
  2. Click the ellipsis (...) icon and select Activate user.


Delete users

Only Workspace Owners and Administrators can delete users.

When you need to remove users from your workspace, you can delete them from the Users page or directly from their user profile.

You can't delete a user if they're the only admin of a team, the only owner of a feature flag, the last Workspace Owner, or the last user in the workspace. You also can't delete yourself.

You’ll be warned if the user has shared any saved views with others. Those views will be removed for everyone when the user is deleted.


Delete a user from the Users page

  1. On the Users page, hover over the user you want to delete.
  2. Click the ellipsis (...) icon and select Delete user.
  3. In the confirmation dialog, click Delete user to confirm.

Delete a user from their user profile

  1. On the Users page, click the row for the user you want to delete. You'll be taken to their user profile.
  2. On their profile, click the ellipsis (...) icon.
  3. From the menu, select Delete user.
  4. In the confirmation dialog, click Delete user to confirm.

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